Vacancies at Embrace

Current vacancies:

1. Head of Trading
2. Trading Assistant
3. Supporter Care Administrator
 

 

1. Head of Trading

Position:                     Head of Trading
Salary:                        £40,000 – £43,000 per annum + excellent benefits
Hours:                        36.5 per week
Term:                          Permanent, full-time
Team:                          Fundraising and marketing
Location:                    Amersham, Buckinghamshire (accessible from London Underground Metropolitan line and Chiltern mainline services)
Closing date:             17 June 2019

Have you had a successful career in Trading, in the commercial or charity sector?

Are you passionate about bringing change to the lives of some of the most marginalised people in the Middle East?

Can you devise and implement a strategic business plan?

Are you a collaborative team leader, who empowers others to develop and flourish?

If so, then we would like to hear from you.

The role

As Head of Trading, you will devise, manage and lead the implementation of a strategic business plan for Embrace the Middle East Trading Company, delivering the greatest possible benefit to the Charity and reinvesting a small profit margin into the business. You will lead, motivate and develop a talented team of colleagues.

About you

We are looking for a collaborative team leader with strong commercial experience. You will be a strategic leader used to working at a senior management level with financial accountability.

Working with the Trading team and colleagues within the Charity’s Fundraising and marketing team, you will set the vision for the Trading Company, including the selection of trading goods and products to reflect the Charity’s vision and mission. You will be responsible for developing a multi-channel marketing plan, fully integrated into the overall activities of the Charity. You will be committed to the Christian values of Embrace and have a heart for Christians living in the Middle East.

We offer

The opportunity to work with a talented group of committed and passionate people.
Achieve a healthy work/life balance through flexible working arrangements.
An organisation that values everyone’s contribution and pays a fair wage, alongside excellent employee benefits.

How to apply

Please complete and return the application form to vacancies@embraceme.org attaching a covering letter outlining your suitability (based on the job description) and desire for the role.

Closing date: 17 June 2019

Shortlisted candidates will be contacted shortly after the closing date and invited for interview at Embrace’s office in Amersham mid to end June 2019.

Equal opportunities

Embrace the Middle East Trading is an equal opportunities employer.  Recruitment and selection procedures reflect our commitment to child protection.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

About us
Embrace the Middle East is a Christian Charity with over 160 years' experience helping people of all faiths and none to free themselves from a life of poverty and injustice.

Working with and through local Christian communities we're bringing lasting change to the Middle East through healthcare, education and community development projects.

Our current five-year strategy outlines three key objectives:

  • Transform the lives of vulnerable and marginalised people across the Middle East, enabling them to live life in all its fullness
  • Strengthen and encourage Middle East Christians as they bring about positive change in their communities
  • Challenge injustice, poverty and exclusion in the Middle East through targeted advocacy and campaigning.

Embrace the Middle East Trading is a wholly owned subsidiary of Embrace the Middle East and therefore shares a common purpose with the Charity ie to transform the lives of individuals and communities in the Middle East. It currently achieves this through raising income to fund grants. It raises money for the Charity in two ways:

  • Making a profit through the selling of cards and gifts through mail, telephone and online and donating the profit to Charity.
  • Though encouraging direct donations to the Charity through trading catalogues and the webshop. These donations include cash and purchases of Alternative Gifts.

In addition to this, Trading is the single largest source of new donors to the Charity.

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2. Trading Assistant

Position:                    Trading Assistant
Salary:                        £21,000 per annum
Hours:                        36.5 per week
Term:                          Permanent, full-time
Team:                          Fundraising and marketing
Location:                    Amersham, Buckinghamshire (accessible from London Underground Metropolitan line and Chiltern mainline services).
Closing date:             25 June 2019

Embrace the Middle East Trading is a wholly owned subsidiary of Embrace the Middle East and therefore shares a common purpose with the Charity i.e. to transform the lives of individuals and communities in the Middle East. It currently achieves this through raising income to fund grants. It raises money for the Charity in two ways:

  • Making a profit through the selling of cards and gifts through mail, telephone and online and donating the profit to Charity.
  • Encouraging direct donations to the Charity through trading catalogues and the webshop. These donations include cash and purchases of Alternative Gifts.

In addition to this, Trading is the single largest source of new donors to the Charity.

About the role

This is a fantastic role for a highly organised and experienced administrator to work within a small, close-knit team, delivering the greatest possible benefit to Embrace the Middle East the Charity. You will provide excellent customer care to our loyal supporters and administration support to the Trading team. This will involve dealing with customer enquiries along with monitoring and updating a daily stock spreadsheet, using Excel. Through establishing a good working relationship with our fulfilment house, you will ensure stock levels are maintained to meet customer orders. Working as part of this small and friendly team you will have a varied role. This will involve a high level of accurate data entry (including on the CRM) and assisting the finance team to reconcile supplier payments. You will also have the opportunity to assist the team with sales, marketing and product development activities. This is an exciting time to join this growing team with ambitious plans for the future.

About you

To succeed in this role, you will be first and foremost a team player, with excellent customer service skills, face to face, on the phone and in writing. You will have recent experience of using and accurately recording information on to a CRM database. You will need to have a good working knowledge of using Excel spreadsheets, along with excellent attention to detail. Previous experience of working in a sales/retail environment in an administration, support role would be highly beneficial.

As a Christian organisation, candidates must be sympathetic to the Christian ethos of Embrace the Middle East.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s recruitment policy.

How to apply

Please complete and return the application form to vacancies@embraceme.org attaching a covering letter outlining your suitability, relevant skills (as per the job description and person specification), your notice period/when you could be available to start work and desire for the role.

Closing date: 25 June 2019

Equal opportunities

Embrace the Middle East is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to child protection.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

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3. Supporter Care Administrator

Position:                    Supporter Care Administrator
Salary:                        £20,000 per annum
Hours:                        36.5 per week
Term:                          Permanent, full-time
Team:                          Fundraising and marketing
Location:                    Amersham, Buckinghamshire (accessible from London Underground Metropolitan line and Chiltern mainline services).
Closing date:             25 June 2019

About the role

This is a new and exciting opportunity to join Embrace’s Supporter Care Team, providing a high level of customer care to our loyal supporters whilst handling a wide range of enquiries to enthuse and inspire our supporters, customers and potential supporters.  A large part of the role will be to administer a range of financial processes for regular and ad-hoc donations received.  Key to this role will be accurately entering information on to the Charity’s CRM database and following a range of set procedures to complete different types of transactions within internal procedures and regulatory requirements.   

About you

To succeed in this role, you will be first and foremost a team player, with excellent customer service skills, face to face, on the phone and in writing.  You will also have recent experience of using and accurately recording information on to a CRM database and excellent IT skills and attention to detail. Previous experience of processing financial donations would be highly desirable.

The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s recruitment policy.

As a Christian organisation, candidates must be sympathetic to the Christian ethos of Embrace the Middle East.

Summary of key responsibilities

  • Processing financial donations
  • Preparing and sending out acknowledgement letters
  • Administering regular giving scheme
  • Be the first point of contact for incoming enquiries including phone
  • Other administrative supporter care duties
  • Other general duties as required

This role offers the opportunity for training and development, working within a supportive team to use your expert data entry and customer service skills for a worthy cause. 

How to apply

Please complete and return the application form to vacancies@embraceme.org attaching a covering letter outlining your suitability, relevant skills (as per the job description and person specification), your notice period/when you could be available to start work and desire for the role.

Closing date: 25 June 2019

Equal opportunities

Embrace the Middle East is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to child protection.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.

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Thank you for your interest.

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