Returns information

You can find a listing of our sale items here

FREE delivery to UK addresses on all orders containing any
Alternative gift and / or the Olive Tree Project
All other UK orders will be charged at the standard rate of £3.95


Our 90-day, no quibble returns policy?

We hope you will be delighted with your order, but if for any reason you are not, we will offer you a replacement or a full refund. Simply let us know within 90 days of purchase by contacting our customer care team.  All we ask is that you return the item to us, unused and in its original packaging, unless the item is faulty or damaged.

As we are continuously improving the design of our products, some specifications may vary slightly from descriptions in this catalogue. All sizes are approximate, and colours and patterns of natural products, like olive or mango wood, may vary. We may substitute products of equal or higher quality. Supplies of all goods are subject to availability.

If your product is damaged in any way or has become broken in transit please call our customer services team.

Nothing in this policy affects your statutory rights or your rights under any contract you may have with us.

Customer service team:

Call: 01227 811646 (+44 1227 811646 from outside the UK)


Thank you for shopping with Embrace the Middle East.

Embrace the Middle East is a Christian charity with over 160 years experience of helping people, of all faiths and none to free themselves from a life of poverty and injustice. All profit brings healing and hope to the Middle East

Prefer to order by phone? Call us: 01227 811646 The order line is open Monday to Friday 8.30am to 5pm

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